Refund policy

Return & Refund Policy

At our store, customer satisfaction is our priority. We carefully select and provide quality products through trusted suppliers.

As we operate on a dropshipping model, orders are processed and shipped directly from our supplier partners to customers.

Exchange Policy

• We offer a 7-day exchange policy for damaged, defective, or incorrect items.
• To request an exchange, customers must contact us within 7 days of receiving the parcel.
• The product must be unused and in its original condition and packaging.

No Return Policy

• We do not offer returns or refunds for change of mind or personal preference.
• Refunds are only considered if the ordered item is completely unavailable.

Important Notes

• Slight differences in color or packaging may occur due to supplier stock updates.
• Delivery times may vary depending on location and courier operations.
• We always aim to provide the best quality products and customer experience.